The Royal Mail Strike action although potentially resolved has made a lot of Companies including us review our delivery options. As a result in the first instance we are only using Royal Mail Tracked Services and as a result have had to introduce a small delivery charge on items up to 1Kg and under £50 and items from 1Kg to 5Kg and under £50.
We will soon be moving entirely away from Royal Mail to use a Secure Courier Service used by Banks and the Passport Office. This will enable us to provide an equivalent to Royal Mail Special Delivery for all UK Mainland deliveries at no extra cost to the customer.
For orders above 1Kg we will be moving to Parcel Force for fully tracked deliveries within the UK and most European Countries.