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security & privacy...
our guarantee with online ordering
Your personal information
Your credit card transactions are secure. All on-line orders are encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted. We currently have the option of paying by debit card/credit card, by Paypal (you do not need to register or open an account with Paypal and they also accept payment by credit/debit card), or by cheque.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number, expiration date & card verification code (3 digit number on the back of your card) each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

Buy from us in confidence - we are also members of the SafeBuy UK online fair trading scheme, regulated by the Dept of Trade and Industry. Click here to validate our site
safe online shopping starts with shopsafe
 
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

We do not send random marketing emails to personal email addresses (spam) nor uses cookies on our site (unless you chose to have your address details stored on the checkout page)

 
Contacting Us
You can contact us at any time by emailing or filling out our online form here. If you need to write to use, please send to: Fitsense, 4 Wood St, Bath, BA1 2JQ
 
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