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delivery information ...
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How much is delivery?
Delivery is free for all UK orders over £50. For order totals below this amount, delivery is charged at £3.99.
How long will it take to receive my order?
Delivery time for products can be found on the specific product detail page below the item price. 90% of orders will reach the customer within this specified time.

All orders are shipped via Royal Mail First Class (1-3 days delivery) , Royal Mail Next-Day Special Delivery (for orders over £90), or by an independent courier for larger items (such as sports supplements)

Items will be able to be tracked via Royal Mail and must be signed for upon receival. If you would like us to include any special instructions for delivery, please include this when you checkout.

You will receive email notification as soon as your order is posted. We shall contact you immediately if for any reason the item ordered will take slightly longer for dispatch.

Customer not present when delivery attempted

For items sent by Royal Mail, when a customer is not present to sign for them, they are left in the local sorting office for collection. Please contact us for your unique tracking number if this is the case.

For larger items such as sports supplements, delivery is made via our courier company and will be attempted twice if the customer is not present the first time. After this, if the parcel is returned to us, customers will be charged £3.99 for the parcel to be sent out again. Any non-collected consignments will be charged at £3.99 also

Please note that by placing an order on our web site you agree to these delivery terms and conditions
Do you accept International orders?
Yes, but delivery costs vary. Delivery for any orders outside the UK are charged at the following rates:

Up to £40 - £8.99
Up to £70 - £9.99
Over £70 - £14.99

Please Note: International delivery charges may be subject to modification. We shall contact you if this is the case.

Contacting Us
You can contact us at any time by emailing or filling out our online form here. If you need to write to use, please send to: Equestrian Ventures Limited, 5 Riversdale Mews, Riversdale Road, West Kirby, Wirral CH48 4LQ
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