| Terms & Conditions |
Website Terms and Conditions for Fitsense Sports (Equestrian Ventures Limited) www.fitsense.co.uk Please read carefully: General Terms and Conditions of use WE STRONGLY ADVISE YOU TO PRINT AND RETAIN THESE TERMS AND CONDITIONS FOR YOUR RECORDS. Ownership of Website Alterations Commercial Use Colour Reproduction Products and services Orders In the event that an order is placed for delivery after 12.00 noon on the Friday of a Bank Holiday weekend, this delivery would then be delivered by 5.00pm on the following Wednesday. If a delivery order was placed after 12.00 noon on the Thursday prior to the Easter Bank Holiday, this order would be delivered by 5.00pm on the Wednesday. Delivery Some postal addresses in Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses. You will be notified of this when you place your order. Free Delivery over £100 applies to UK Mainland Addresses only. Deliveries to Northern Ireland may need to wait an extra day to receive their order. We deliver ot most European destinations but will only deliver outside Europe at our discretion and direct payment into our bank account may be required in some cases prior to the despatch of goods.. Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. The standard service is delivery within 1-3 days of dispatching the order. Delivery times for specific products can be found on the product detail page below the item price. 90% of orders will reach the customer within this specified time. Delivery is £3.99 for UK mainland orders and is free for all UK mainland orders over £60, with the exception of larger items of fitness or equestrian equipment. Delivery charges for areas outside of the UK mainland or for larger items of fitness or equestrian equipment and supplements will be displayed at the Checkout stage of the transaction process. All orders are shipped via Royal Mail First Class Recorded Delivery (1-3 day delivery), Royal Mail Next-Day Special Delivery (for orders over £100), or by an independent courier service for larger items (such as sports supplements or sports equipment). Give you the option of receiving alternative goods of similar price and quality; Or Cancel the item from your order and refund you in full. When we deliver your items you will be asked to sign for the goods to acknowledge that you have received them. All deliveries will require signed proof of delivery. Goods can be left at the delivery address with someone other than the purchaser as long as a signature and printed name is signed by the receiver. If the carrier is unable to deliver the goods they will be held by the carrier and a card left stating that a delivery was attempted giving details of where the goods are held or when redelivery will take place (This is dependent upon the carrier used at the time). No goods will be left in sheds, garages, gardens or outhouses. Where a courier service is used for delivery of sports supplements or larger items, delivery will be attempted twice, if the customer is not present the first time. After this, if the parcel is returned to us, customers will be charged the prevailing rate for the parcel to be sent back to us and to be sent out again. Any non-collected consignments will also be charged for at the prevailing rate. All goods are warranted to be generally free from defects in workmanship and materials and fit for the purposes for which such goods would normally be used. However, on rare occasions products may be found to be faulty or defective and in keeping with our commitment to providing customers with excellent service, we offer the returns facility set out below. All returns are the responsibility of the customer. Equestrian Ventures will only cover the cost of faulty or damaged returned goods. Returning faulty or damaged goods Instructions for customers wishing to return goods appear on the customer service pages of this website.. Any customer seeking a refund for postage or not wishing to pay for the return of faulty or damaged goods will need to contact our customer services team. Carriage costs will be displayed at the checkout prior to paying for the goods. If you are experiencing a technical difficulty with a product and cannot contact Equestrian Ventures Limited please use the contacts below: Polar : 01926 310 330 Returning unsuitable goods We have extended the legal cooling off period of 7 days to 14 days after the date on which you have received the Goods in order to cancel the Contract, and return the Goods at your cost and receive a full refund of the purchase price less any delivery cost. During the cooling off period any cancellation must be given by written notice by either party (Written notice via fax, letter or e-mail). Please contact our customer services team in the first instance to obtain a returns number. Goods must be returned complete and undamaged with all accessories and instructions. Equestrian Ventures Limited is obliged to provide a refund within 30 days. The right to cancel this contract will not apply in respect of: Personalised Goods or Goods made to your specification In the event that we supply substituted Goods to, your right to cancel is as set out as above except that the cost of returning the Goods shall be borne by us. We politely request that you return goods in the original saleable condition. By all means take watches out of the box and have a good look at them as you would do in a shop but as many have protective seals on HRM straps, watch faces and the back of the watch we would appreciate it if you did not take these off. You are not obliged to do this but if you don’t like the look of the product or have been bought the same model as a gift it would help us a great deal if we were able to put that product straight back into stock. Thank you…… Privacy Policy To enable us to monitor and improve the Website, we may gather certain information about you when you use it, including details of your operating system, browser version, domain name and IP address, and the details of the web site you came from. This information will be automatically collected and logged as part of the connection of your computer to the Website. If there is a security breach the relevant IP Address will be identified by the Internet Service Provider and the user may be contacted. We may use cookies only to store information such as your User ID and your session identifiers to enable us to identify whether you are registered on to the Website and, if so, to shortcut your access to the Website. We will only read cookies from your cookie file placed there through your web browser's interaction with the Website. (Note that you may change your browser settings to refuse cookies). We endeavour to take all reasonable steps to protect your personal data including the use of encryption technology, but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of sending information over the Internet and will not hold us responsible for any breach of security unless we have been negligent. Under the Data Protection Act 1998, we have legal obligations in terms of the collection and use of personal data made available to us. Each time you provide us with personal information we will let you know how we intend to use it. We will hold your personal information securely and will only keep it for as long as you use the service that you have requested, unless you have provided us with your consent to use the data for any additional purposes. This privacy policy only covers the Website and not any web sites which are linked to or from this web site. Intellectual Property Rights The copyright in the material contained in this website belongs to Equestrian Ventures Limited or its licensed source. Any person may copy any part of this material, subject to the following conditions: The material may not be used for commercial purposes. Images on this website are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s). Changes to Terms and Conditions We reserve the right to change these terms and conditions at any time by posting changes on the website. It is your responsibility to review the website terms and conditions regularly to ensure you are aware of the latest terms and conditions. Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions. We recommend that you print off and retain for your records a copy of these terms and conditions from time to time. Disclaimers To the fullest extent permitted by law we will not be liable to you or any third party for any: In any event our liability to you in connection with any order will not exceed the total price charged for the goods purchased. Whilst Equestrian Ventures Limited has taken care in the preparation of the contents of this website, this website and the information, names, images, pictures, logos, icons regarding or relating to Equestrian Ventures Limited, or the products and services of the same (or to third party products and services), are provided on an 'as is' basis without any representation or endorsement being made. Equestrian Ventures Limited does not represent that the product specific information contained in this website is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of this information contained in this website or for any reliance placed by any person on the information. Equestrian Ventures Limited does not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials. If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this website) should be determined to be illegal, invalid or otherwise unenforceable according to English law, then to the extent of such illegality, invalidity or unenforceability, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. Nothing in these Terms and Conditions excludes our liability for personal injury or death caused by our negligence. These Terms and Conditions do not affect your statutory rights as a consumer or otherwise. Headings Jurisdiction These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales. Links to Other Websites Phone calls and emails
Each EU Member State now has a legal obligation to minimise the disposal of WEEE in landfill sites. The broad aim of the WEEE regulations is to address the environmental impacts of electrical and electronic equipment when it reaches the end of its life. We all have a responsibility to contributing to the reuse, recycling and other forms of recovery of WEEE under these Regulations. Over 75% of waste electrical goods end up in landfill, where lead and other toxins contained in the electrical goods can cause soil and water contamination which can lead to negative effects on human health and the environment. Electrical and Electronic Equipment that was made after 13th August 2005 should display the crossed-out wheelie bin symbol on the packaging or product. The purpose of the symbol is to encourage householders to dispose of their WEEE separately from household waste. What can you do? Reuse If your old machine is still working, do you know somebody who would like to use it? There are many organisations such as schools, clubs, residential homes etc. who would be very happy to have the use of your old equipment. In addition there are organisations that will reuse and repair electrical and electronic equipment, and some even run "cash for recycling" schemes. click here to find a list of waste electrical reuse charities and networks. Recycle If your old equipment is no longer useful, please recycle it. Alternatively, as a distributor we are committed to reducing the amount of WEEE that goes in to land fill. We are doing our bit for the environment by offering free take-back on a like for like basis when you purchase a new product from us. This means, for example that if you buy a new heart rate monitor from us, you can return your old heart rate monitor to us and we will arrange appropriate disposal of the old unit. (Please note it must be a similar product - e.g. an old heart rate monitor for a new one, etc.) This must be arranged with us at the time of placing an order with us for the new product, so if you would like to do this please call us on 0151 324 2201 for details of where to deliver your old product. Standards Compliance Equestrian Ventures Limited - Terms & Conditions 17th March 2009 - Version 3.0 |
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