Customer Services

Customer Services

Fitsense Sports was established in early 2004 and has recently changed hands. Our aim is to continue to provide excellent service and to provide the same quality products, as well as adding to the product range and types of activities catered for.

At Fitsense, we don't like to think of ourselves as 'just another online retailer'. Our appeal is not only in the great prices on our site, but also the expert advice and service we can offer to our customers. Our goal is to make your shopping experience safe, convenient and worry-free. If you have any questions about our products or even about your training, we are more than happy to help you.

We realise there are a lot of competitors out there but we also truly believe we can offer a better service and would love you to buy from us - why not give us a try! There are a number of reasons why we would like you to buy from us - here are just a few of them:

  • A Wide range of Products to suit all budgets and goals
  • 99% of products always in stock for timely delivery held in our own warehouse
  • Excellent Customer Service
  • UK Sourced Products (We do not sell Grey Imports)
  • 100% Secure Ordering via HSBC Bank & Paypal, Sagepay and Google Checkout
  • We DO NOT store Credit Card details so your financial data is safe
  • Added Security measures including Verified by Visa & Mastercard Securecode
  • No Hidden Costs
  • A 14 day return/exchange policy for unwanted items
  • UK Manufacturer Warranty Support for Faulty items
  • Access to UK Manufacturer & Distributor Technical Support
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Kryptronic Internet Software Solutions
Customer Services | Fitsense Sports